Storrs
Physical Therapy • Mansfield, CT
Ratings by platform
- Birdeye (Mansfield Family Practice LLC): 4.6 out of 5 (179 reviews)
- Birdeye (UConn Health Urgent Care - Downtown Storrs): 2.4 out of 5 (162 reviews)
- Healthgrades (Dr. Ayaz Madraswalla): 4.2 out of 5 (17 reviews)
- WebMD (Dr. Kristin Bissell): 4.5 out of 5 (34 ratings)
- Vitals (Dr. Sandra M. Hughes): See reviews (8 total shown) (8 reviews)
- Vitals (Dr. Piper P. Lillard): 4.8 out of 5 (Average rating based on Vitals profile (count not shown in snippet))
What patients say
Patients praise
- Welcoming/patient, caring providers and generally helpful teams (Mansfield Family Practice LLC)
- Thoroughness and good communication by some providers (e.g., urgent care and Vitals profiles)
- Some offices described as knowledgeable, compassionate, and worthwhile despite broader issues (Hartford Healthcare - Storrs)
Common complaints
- Unprofessional or disrespectful behavior and poor bedside manner (Mansfield Family Practice LLC reviews; Dr. Hughes reviews)
- Staff/receptionist politeness or friendliness complaints
- Difficult access/scheduling delays and long waits (Hartford Healthcare - Storrs)
- Higher prices or dissatisfaction with costs (UConn Health Urgent Care; Hartford Healthcare)
- Care concerns such as not listening, missed diagnoses, refusal to provide treatment or imaging (Healthgrades; Dr. Hughes)
In patients' words
"“We love this place. The place is very welcoming, both front desk and doctors are pleasant and helpful.”"
— Birdeye review snippet for Mansfield Family Practice LLC"“Disrespectful and unprofessional. … I was mocked by a doctor for being disabled.”"
— Birdeye review snippet for Mansfield Family Practice LLC"“It was outrageously expensive…”"
— Birdeye review snippet for UConn Health Urgent Care - Downtown Storrs"“False diagnoses, refused to provide treatment”"
— Healthgrades review snippet for Dr. Ayaz Madraswalla"“She does not to [sic] … treated me like an idiot and made me feel ashamed being over weight.”"
— Vitals review snippet for Dr. Sandra M. Hughes"“over an hour for a basic med check-in and shots… running over 40 minutes late every appointment”"
— a-better-place.com review snippet for Hartford Healthcare - StorrsMore clinics in Mansfield
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