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Hartford HealthCare Medical Group

Weight Loss Clinic • Manchester, CT

★★☆☆☆1.7/5159 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.7/5 (159 reviews)
  • Individual physician profiles (e.g., Vitals, Healthgrades, Official Website)

What patients say

Patients praise

  • Some providers are highly rated by patients for their care
  • Convenient hours for some work schedules
  • Some patients report positive experiences with specific doctors and APRNs

Common complaints

  • Difficulty reaching staff or nurses by phone
  • Long wait times for appointments and late arrivals by providers
  • Rudeness or lack of empathy from office staff
  • Issues with prescription fulfillment and timely communication
  • Frustrations with billing and collections departments

In patients' words

"The past three times I've called, the staff has been impatient on the phone to the point of rudeness. Just today I waited for nearly 25..."

— Yelp review via MapQuest

"Dr. Alvarez seems to be on vacation every single time you turn around... As for the staff, they have absolutely no empathy for anyone... They hire incompetent customer service representatives."

— Yelp review

"I love Hartford Medical Group on Main St. in Manchester. I live right up the street and had used them a handful of times as a walk-in when I had mini emergencies..."

— Yelp review via MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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