Urology Care and Services | The Elliot
Urology • Manchester, NH
Ratings by platform
- Yelp: 2.0 to 2.2 stars (out of 5) (32 reviews)
- Elliot Hospital (CMS HCAHPS data): 3 out of 5 stars (474 patient surveys)
- Healthgrades: 2 out of 5 stars ((Specific provider feedback))
What patients say
Patients praise
- some physicians praised for excellent bedside manner and communication
- ability to secure appointments relatively quickly in some cases
- general Elliot Hospital staff frequently described as wonderful in broader patient experience surveys
Common complaints
- difficulty reaching office/reception by phone
- poor communication from administrative/back office staff
- issues with post-procedure follow-up and lab work coordination
- some reports of unprofessional conduct or perceived lack of care
In patients' words
"Horrible. They never return phone calls; fail to call in labs necessary for follow up visits post surgery; impossible to reach even a receptionist."
— WebMD/Patient Review"Good medical staff; poor front and back office staff. Dr, Hill is an excellent doctor: communicates well, also treats patients well - in office."
— MapQuest/Yelp ReviewMore clinics in Manchester
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