Manchester Urology Associates, PA
Urology • Manchester, NH
Ratings by platform
- Yelp: ~2.0 out of 5 stars (based on 31 reviews) (31 reviews)
- Facebook: 36% recommendation rate (5 reviews)
- Birdeye (Dover location): 3.2 out of 5 stars (51 reviews)
What patients say
Patients praise
- Patients often report that the medical doctors have good bedside manner
- Some patients find the doctors to be professional and capable of providing good care
- Ability to secure timely appointments for urgent issues
Common complaints
- Difficulty reaching staff by phone
- Poor administrative and office staff communication
- Frustration with appointment scheduling and management
- Long wait times
- Concerns about professional responsiveness regarding lab work and referrals
In patients' words
"Good medical staff; poor front and back office staff. Dr, Hill is an excellent doctor: communicates well, also treats patients well - in office. The issue is that his back office staff cannot..."
— Yelp review"Horrible. They never return phone calls; fail to call in labs necessary for follow up visits post surgery; impossible to reach even a receptionist."
— WebMD review"Awful receptionist! They are extremely rude, so confusing, no one knows what's going on. Say one thing one day and something else the next day."
— Birdeye reviewMore clinics in Manchester
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