Pulmonology | hartfordhealthcaremedicalgroup.org
Pulmonary Disease • Manchester, CT
Ratings by platform
- Hartford HealthCare Medical Group official physician profile pages: 4.9/5 stars for individual pulmonologists like Dr. Godfrey and Dr. Perkins (Hundreds of survey responses across the department collectively)
- WebMD for specific physicians: 4.5/5 stars (Not explicitly stated, but based on multiple patient feedback categories)
- Yelp (General brand-level reviews): 1.7/5 stars (159 reviews)
What patients say
Patients praise
- Patients frequently describe the pulmonologists as highly knowledgeable, professional, and skilled in their medical expertise
- Strong bedside manner noted, with doctors described as personable, patient, and good listeners who explain treatment plans clearly in layman's terms
- High star ratings on provider-specific profiles, often ranging between 4.7 and 4.9 out of 5 stars for individual physicians
Common complaints
- Difficulty with administrative responsiveness, specifically with MyChart messages and appointment scheduling
- Reports of unprofessional, moody, or poorly organized office staff in certain practice locations
- Communication gaps where messages or lab results were sometimes lost or not followed up on appropriately
In patients' words
"Dr. Godfrey went above & beyond to see me on emergency visit. he is the most compassionate and knowledgeable dr. and fortunate to have been sent to him."
— Hartford HealthCare Medical Group patient review for Dr. Mark Godfrey"Dr. Perkins is simply 'the best'. He's so knowledgeable, aware of new and ongoing research, willing to listen to my concerns about treatment - just a fabulous doctor."
— Hartford HealthCare Medical Group patient review for Dr. Michael Perkins"Dr. Pope is the finest of doctors. But trying to see him or ask advice - just can't make it happen over a week I did a MYCHART and no one returned my request - NOT ACCEPTABLE."
— Hartford HealthCare Medical Group patient review for Dr. James PopeMore clinics in Manchester
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