ProHealth Physicians of Manchester

Patients praise

• Some individual medical staff members described as kind and helpful

Common complaints

• Difficulty reaching the office via phone, long hold times, and unresponsiveness
• Incompetent or unprofessional office and scheduling staff
• Issues with billing practices, including unexpected charges and coding errors
• Difficulty scheduling appointments and frequent rescheduling by the practice
• Patients feeling unheard, dismissed, or treated like a number (patient mill)
• Lack of follow-up care or concern for patient conditions