Hartford HealthCare Digestive Health Institute
Bariatric Surgery • Manchester, CT
Ratings by platform
- ObesityHelp.com for Hartford Hospital Bariatric program: 4.58/5 (62 reviews)
- Yelp for Hartford HealthCare Medical Group (general): 1.7/5 (159 reviews)
What patients say
Patients praise
- professional and personable surgeons
- well-organized program workflow for pre-surgery preparation
- positive patient success stories and testimonials
- informative initial seminars
Common complaints
- customer service complaints regarding communication and responsiveness
- billing concerns, including facility service fees
- reports of difficulty scheduling or staff indifference at specific non-surgical HHC locations
In patients' words
"Both doctors were extremely professional and personable. They answered our questions very directly. ... The staff is pleasant. They return my calls in a prompt manner."
— ObesityHelp.com review"As for the staff, they have absolutely no empathy for anyone and speak to you on the phone like you are a huge bother."
— Yelp review of HHC Medical Group ManchesterMore clinics in Manchester
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Patients praise: High satisfaction with surgical team and aftercare, including feeling informed and well looked after · Successful weight loss outcomes and improved health after surgery (e.g., diabetes remission).
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Hartford HealthCare Cancer Institute
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