Mental Health Care Services in Manassas
Behavioral Health • Manassas, VA
Ratings by platform
- Tebra (Polaris Mental Health Services): 5.0/5 (10)
- Google (Washington Behavior Solutions): 4.2/5 (380)
- Birdeye (Lasting Serenity Telepsychiatry): 4.8/5 (52)
- Wheree (Thriveworks Counseling & Psychiatry): 8.5/10
- Prince William Medical Center (UVA Health): 2.5/5 (Google); 4.2/5 (Recovered TrustScore) (70 (Google))
What patients say
Patients praise
- Compassionate and effective therapists/counselors
- High-quality clinical care and impactful therapy sessions
- Helpful and professional front-desk staff in some locations
- Flexibility with telehealth/virtual appointments
- Patient success in managing mental health challenges
Common complaints
- Administrative issues including scheduling delays, missed appointments, and poor communication
- Billing disputes and confusion over charges
- Perceived lack of professionalism or staff responsiveness
- Frustration with insurance handling and portal systems
In patients' words
"This place has saved my life. If it wasn't for this place, I'd probably be dead right now. The only bad thing I have to, say, is there's 1 psychiatrist, who doesn't listen well at all."
— Manassas Mental Health Services review"So unprofessional and a waste of time! ... I waited and waited the day and time of the call and NOTHING!"
— OpenMind Psychological Services review"She was a no-show, no call for our first appointment. We sat in the office almost 45 minutes before walking out."
— Prince William Family Counseling review"Working with Bloom has been an absolutely fantastic journey! From the super-simple appointment setup to the truly incredible sessions with our amazing therapist, Andrea, everything has gone off without a hitch."
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