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Behavioral Health Manassas

Behavioral Health • Manassas, VA

★★★☆☆2.5/522 reviews across 1 platform

Ratings by platform

  • BirdEye (UVA Health Behavioral Health Manassas): 2.5/5 (22 reviews)

What patients say

Patients praise

  • Compassionate, attentive, and knowledgeable providers
  • Helpful and professional front desk staff in some instances
  • Convenience of virtual appointment options
  • Effective medication management and listening to patient concerns

Common complaints

  • High staff turnover and frequent changes in providers
  • Long wait times for appointments and administrative delays
  • Communication and scheduling difficulties
  • Concerns regarding billing practices, insurance handling, and refund policies
  • Occasional reports of unprofessional staff encounters at reception

In patients' words

"I am very disappointed with the constant changes at this facility. I cannot count how many people I have seen and gotten attached to, and then they are gone."

— Patient review for Washington Behavioral Solutions

"Many clients commend the front desk staff for their professionalism, promptness, and kindness... [but] some reports of unprofessional encounters at reception."

— Summary of reviews for Washington Behavioral Health

"They charge WELL OVER your pt responsibility every visit. When you ask for a refund they WILL NOT give your money back. This company is garbage and engage in FRAUD."

— Patient review for Prince William Family Counseling

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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