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Access to Mental Health Services

Behavioral Health • Manassas, VA

★★★★☆3.5/510 reviews across 1 platforms

Ratings by platform

  • Rehab.com (Family Insight, P.C.): 3.5/5 (10 reviews)

What patients say

Patients praise

  • Compassionate and attentive care from therapists and providers
  • Effective medication management and personalized treatment planning
  • Convenience of telehealth and virtual appointment options
  • Professional and welcoming front desk staff in many instances

Common complaints

  • Administrative issues, including scheduling confusion and communication delays
  • Billing discrepancies and technical account issues
  • Insurance-related barriers such as claim denials and prior authorization delays
  • Occasional unprofessional behavior by reception staff
  • Systemic challenges including provider shortages, high demand, and limited resources in crisis centers

In patients' words

"I had a great experience with Tandem Telehealth. Dr. Foster provided excellent service during my time here. She is very knowledgeable and presented great information on the medications we discussed."

— Tandem Telehealth Patient Review

"I don't like being lied to and gaslighted by mental health professionals. That is not the relationship I want to start with at an office- so you've lost my business."

— Family Insight, P.C. Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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