Women's Health of Central Massachusetts: Obstetrics & Gynecology
Women's Health • Malden, MA
Ratings by platform
- Yelp (Brand Page): 2.3/5 (3 reviews (on Yelp))
What patients say
Patients praise
- Friendly, professional, and caring staff in some instances
- Specific physicians noted for being helpful and informative
Common complaints
- Difficulties with communication and reaching the office by phone
- Frustration with administrative tasks, including billing and appointment scheduling
- Reports of perceived lack of compassion or dismissive attitude from staff/providers during sensitive situations
- Dissatisfaction with the continuity of care during labor and delivery
In patients' words
"Why is it IMPOSSIBLE to reach anyone at this practice!? I had to go IN PERSON to request what I need... Get a new phone system!"
— LocalityBiz"I am extremely disappointed with my experience... The office was dismissive and unhelpful, showing little compassion throughout the entire process."
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