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MinuteClinic Locations in Malden, MA - CVS logo

MinuteClinic Locations in Malden, MA - CVS

PharmacyMalden, MA

★★★★☆3.8/531 reviews across 3 platforms

Ratings by platform

  • Birdeye (Aggregate): 3.9/5 (31 reviews)
  • LocalityBiz (CVS general reviews): 2.2/5
  • Apple Maps (CVS general reviews): 1.8/5

What patients say

Patients praise

  • Helpful and knowledgeable pharmacy staff in some instances
  • Store cleanliness and organization
  • Welcoming service at specific locations
  • Proactive assistance with savings and coupons

Common complaints

  • Unresponsive or difficult-to-reach pharmacy staff via phone
  • Long wait times and slow prescription processing
  • Customer service perceived as rude or dismissive
  • Lack of public restroom access for customers
  • Issues with online order processing and refunds

In patients' words

"They never answer ur call... you can leave a message and they will never call you back."

LocalityBiz reviewer

"there are people working there that are concern with saving you money offering you vaccines and coupons... the store was very clean and organized."

LocalityBiz reviewer (positive experience)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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