Spaulding Outpatient Center Malden
Orthopedics • Malden, MA
Ratings by platform
- ClubLipsFlintMI (aggregating various user experiences): 3.7/5 (Not specified (from a collection of user reviews))
What patients say
Patients praise
- High-quality clinical care and effective physical therapy treatment
- Supportive and skilled individual therapists
- Appreciation for welcoming front desk staff in some instances
Common complaints
- Difficulty with administrative staff, described as rude and dismissive
- Challenges with scheduling appointments and unresponsive communication via phone/portal
- High cost of services and billing concerns
In patients' words
"The administrative staff, secretaries are extremely rude. Be aware that you probably will be dealing with a rude and dismissive person when scheduling and when going there. And its an office culture not just one of them but must of them are rude and condescending."
— User review on ClubLipsFlintMI"My therapist Jessica G helped me get the confidence I needed to increase my cardiopulmonary and neuromuscular reserve so I had hopes of returning to significant mobility... I strongly recommend Jessica and Spaulding Malden."
— User review on ClubLipsFlintMIMore clinics in Malden
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Patients praise: Knowledgeable and professional staff · Clear explanations of diagnoses and exercises.
Agility Orthopedics
Patients praise: High praise for individual physicians, particularly for bedside manner and clinical expertise · Convenience of on-site services such as X-rays and physical therapy.
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Patients praise: Knowledgeable and professional staff · Hands-on treatment approach versus machine-based therapy.
Bay State Physical Therapy Malden, MA
Patients praise: Professional and knowledgeable physical therapists · Friendly and welcoming atmosphere.
CHA Malden Care Center - Cambridge Health Alliance
Patients praise: Positive experiences with specific, long-term doctors · Generally helpful medical care for some patients, particularly for follow-up or specific needs.
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