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Mental Health Resources | Malden, MA

Medical Social ServicesMalden, MA

★★★★☆4.0/5231 reviews across 4 platforms

Ratings by platform

  • Birdeye (Elm Tree Clinic): 5.0/5.0 (20)
  • Yelp (CHA Malden Family Medicine Center): 2.8/5.0 (97)
  • Zocdoc (CHA Malden Family Medicine Center): 4.86/5.0 (114)
  • Zocdoc (MUK Psychiatry PLLC): 5.0/5.0 (N/A)

What patients say

Patients praise

  • professional and respectful care
  • helpful and friendly staff at specific clinics
  • clear communication and support from therapists

Common complaints

  • rude or unpleasant receptionist staff
  • poor customer service reported at some facilities

In patients' words

"My experience at elm tree has been nothing but amazing, between the workers, nurses, therapists my time so far is a blessing. Everyone is so nice and helpful."

Elm Tree Clinic (Birdeye)

"Horrible customer service, Receptionist was rude and unpleasant."

CHA Malden Family Medicine Center (Yelp)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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