Top 10 Home Care Agencies in Malden, MA | Affordable Pricing
Home Health Care • Malden, MA
Ratings by platform
- Caring.com (Right at Home Somerville): 4.8/5 (9 reviews) (9 reviews)
- MyCaringPlan (Hallmark Health VNA and Hospice): 2.9/5 (8 reviews) (8 reviews)
- Seniors.fyi (Intercity Homemaker Svc Inc): 2.9/5 (11 reviews) (11 reviews)
- Google (Ezra Home Care): 5/5 (40+ reviews) (40+ reviews)
What patients say
Patients praise
- compassionate and professional caregivers
- flexible scheduling and quick responsiveness
- personalized care plans and specialized support for dementia and hospice
- trustworthy and reliable team that feels like family
Common complaints
- inconsistent caregiver hours and high turnover
- unprofessional behavior and poorly trained staff
- lack of communication and unreturned messages
- safety and neglect concerns including reported sleeping on the job
- loss of personal items without compensation
In patients' words
"Ezra has really come through for us and I recommend them without hesitation. They are highly responsive, providing appropriate care when you need it... Our family is fortunate to have Ezra by our side."
— Ezra Home Care Review"The agency is described as very unprofessional, with inconsistent hours, poorly trained workers who left after a week, and claims of leaving a wife to die while workers slept on the job."
— Intercity Homemaker Svc Inc Review"I cannot recommend this home health team highly enough... what truly sets them apart is their genuine concern for their patients. They don’t just treat it like a job; they treat you like family."
— Homewatch CareGivers of Malden ReviewMore clinics in Malden
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