Primary Care Services Macomb, IL | Family Physicians
Internal Medicine • Macomb, IL
Ratings by platform
- Healthgrades: 4.8/5 (6 reviews (Dr. Amy Waschull))
- WebMD: 4.5/5 (17 ratings (Dr. Xiaolu Li))
- Healthgrades: 5/5 (1 review (Dr. Michael Waters))
- Yahoo Local: 2.5/5 (3 reviews (MDH Family Clinic))
- Healthgrades/Illinois Hospital Report Card: 61% recommend (Not specified (McDonough District Hospital))
What patients say
Patients praise
- High praise for individual physicians regarding listening skills and care quality
- Some providers recognized for exceptional patient experience scores
- Convenience of walk-in services for minor illnesses and injuries
- Courteous and polite front-desk staff noted in some instances
Common complaints
- Concerns about prescription management and communication
- Reports of rude or insensitive staff interactions, particularly with nurse practitioners
- Frustration regarding clinic patient dismissal policies due to missed appointments
- Mixed feedback on physician competence at the associated hospital level
In patients' words
"Dr. Amy is the best doctor I have ever had. She listens and truly cares about me and my health needs."
— Healthgrades review for Dr. Amy Waschull"They denied it sending a letter to the pharmacy stating I am no longer a patient due to no shows. What kind of a clinic lets patients just go without needed medication over something so petty?"
— LocalityBiz review for MDH Family Clinic"While the staff at the desk are courteous and polite, the doctors in this hospital are pitifully incompetent."
— Yelp review for McDonough District HospitalMore clinics in Macomb
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