Surgical Services Macomb, IL | Experienced Surgeons
General Surgery • Macomb, IL
Ratings by platform
- Healthgrades: 1 out of 5 stars (1 review for the surgical group practice)
- Healthgrades: 61% recommendation rate (Based on available patient experience data)
- Vivian Health: 4.9 out of 5 stars (10 reviews)
- U.S. News & World Report (for Dr. James J. Gonzales): 4 out of 5 stars (Very Positive) (39 reviews)
- U.S. News & World Report (for the hospital)}},{rating:{citations:,confidence:: 4 out of 5 stars (Based on inpatient satisfaction surveys)
What patients say
Patients praise
- praise for specific individual surgeons for their knowledge and professionalism
- appreciation for thorough explanations of procedures and options
- positive testimonials regarding staff courteousness and clinic convenience
- satisfied patients highlighting improved quality of life following treatment
Common complaints
- complaints regarding hospital staff and communication
- negative experiences with scheduling and wait times
- concerns regarding doctor competency and bedside manner
- some patients reported being dissatisfied with care outcomes
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