Walk-In Clinic Macomb, IL | Convenience Clinic
Emergency Medicine • Macomb, IL
Ratings by platform
- Local directories and review platforms: MDH Family Clinic/Convenience Clinic reviews vary widely; generally mixed to low across various aggregate sites (Multiple reviews aggregated across platforms (individual platform counts vary))
- Birdeye/Google aggregate for Graham Medical Group Convenient Care: 1/5 star rating (based on a limited sample of 1 review) (1 review)
What patients say
Patients praise
- Convenient and quick access to care for minor illnesses and injuries
- Friendly and attentive service from specific providers reported by some patients
- Efficient check-in and timely assistance in certain instances
- Professional demeanor of some clinical teams
Common complaints
- Rudeness or lack of empathy from staff and nurse practitioners
- Scheduling challenges, including difficulties with walk-in policy understanding and appointment cancellations/dismissals
- Concerns regarding medication management and prescription issues
- Allegations of HIPAA violations or breaches of patient confidentiality
- Longer wait times for traditional clinic services compared to convenience care expectations
In patients' words
"What kind of a clinic lets patients just go without needed medication over something so petty? So I guess I will now be without much needed medication in between the 2 month gap getting a new dr."
— Patient review of MDH Family Clinic"The Medical Assistants are unorganized and unprofessional. They act as though they would rather be anywhere else than helping you and treat you as though you are a burden."
— Patient review of Graham Medical Group Convenient Care"I always feel I’m listened to, and she treats all of my concerns with the utmost importance. Along with my doctor, all of the staff have wonderful dispositions, and always make it an inviting environment."
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