Surgical Services - Centra Health
Surgery Centers • Lynchburg, VA
Ratings by platform
- Healthgrades (Centra Lynchburg General Hospital): 65% would recommend; Patient Experience rating (Not stated (Healthgrades page shows percentages, not review count))
- Yelp (Centra Virginia Baptist Hospital): 4.0 stars (12 reviews)
- Rehab.com (Centra Virginia Baptist Hospital): 3.5 / 5 (128 reviews) (128 reviews)
What patients say
Patients praise
- Some patients report positive staff interactions, professionalism, and compassionate care (including surgical/around-surgery experience).
- Higher recommendation/positive portions of patient satisfaction metrics exist (e.g., would definitely recommend on Healthgrades; inpatient satisfaction/recommendation shown elsewhere).
Common complaints
- Complaints about billing/charges confusion and difficulty obtaining detailed bills.
- Concerns about communication/responsiveness and slow processes (including registration/wait times).
- Some patient-experience ratings and care-quality concern indicators suggest avoidable negatives (e.g., safety/incident categories and care-quality concerns).
In patients' words
""We have gotten 3 or 4 bills due, each with different amounts." (BBB complaint excerpt)"
— BBB complaints for Centra Health, Inc. (Lynchburg)""Everyone at VA Baptist was wonderful, from the orderly who moved me from my room to pre-op to the surgeon who performed the surgery.""
— Yelp reviews for Centra Virginia Baptist Hospital""All the staff were pleasant and professional... followed up the same day of the surgery to make sure we were doing ok.""
— Healthgrades page for Centra Lynchburg General Hospital (provider/patient review excerpts)""Patients report that the care team can be slow at times in meeting their needs... long ER wait time.""
— HealthLuminate page for Centra Lynchburg General Hospital (care-quality concerns summary)""...we are still waiting... singular technician... This hospital is embarrassing...""
— Rehab.com review excerpts for Centra Virginia Baptist HospitalMore clinics in Lynchburg
OrthoVirginia Lynchburg Clinic, Therapy, Ortho On Call and MRI
Patients praise: Compassionate and expert care from specific doctors and nurse practitioners · Successful surgical outcomes for some patients.
Find doctors practicing Cardiology in Lynchburg, VA
Patients praise: thorough and knowledgeable explanations · active listening and caring demeanor.
Lynchburg Dental Center - Family & Cosmetic Dentistry, Central ...
Patients praise: Friendly and professional staff · Detailed explanations of dental procedures.
Concierge Medicine | Personalized Care in Forest VA
Patients praise: Highly personalized, patient-centered care and attentive listening · Extended appointment times and direct physician access in concierge/DPC models.
Primary Care - Centra Health
Patients praise: Knowledgeable, empathetic, and professional doctors with good bedside manner · Clean and comfortable office environments.
Cardiology | Centra Health
Patients praise: High physician competence and knowledge · Caring, attentive, and excellent bedside manner.
Comparing your options?
Browse other clinics in Lynchburg, or filter by state and specialty to compare patient ratings.