OrthoVirginia Lynchburg Clinic, Therapy, Ortho On Call and MRI
Surgery Centers • Lynchburg, VA
Ratings by platform
- Birdeye: 4.6/5 stars (based on 4,569 reviews) (4,569 reviews)
- Yelp/MapQuest (Ortho On Call specifically): ~2.5-2.7/5 stars (3 reviews)
What patients say
Patients praise
- Compassionate and expert care from specific doctors and nurse practitioners
- Successful surgical outcomes for some patients
- Helpful front desk and nursing staff in some instances
- Effective use of physical therapy for injury recovery for some patients
Common complaints
- Difficulties reaching staff by phone or getting return calls
- Perceived impersonal or factory-like treatment
- Reports of missed diagnoses or fracture identification errors by Ortho On Call providers
- Dissatisfaction with physical therapy personalization and attention
- Billing and insurance communication issues
In patients' words
"My physical therapist was clearly multi-tasking... I would have to stop and ask her, 'Am I doing this exercise correctly?' because she was NOT focused on me. She would then hand me off to an assistant and move on the next person."
— Patient review on LocalityBiz"Ortho on call doctor didn't see it on the xray. Six weeks later at her follow up appointment they found it. Now my 89 heard old mother in law fell and Ortho on call xray missed the fracture in her vertebra."
— Patient review on Birdeye"After experiencing serious leg pain, I was seen by Dr. Yisheng Cao. His expertise, compassion, and exceptional care is clear. This doctor is a true blessing in my time of need."
— Patient review on MapQuestMore clinics in Lynchburg
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