Access HealthCare Multi-Specialty Group

Patients praise

• Highly personalized, patient-centered care and attentive listening
• Extended appointment times and direct physician access in concierge/DPC models
• Compassionate and knowledgeable medical providers who are dedicated to patient wellness
• Convenient scheduling options including same-day appointments for members

Common complaints

• Administrative difficulties including lengthy phone hold times and difficulty reaching staff
• Occasional patient dissatisfaction with over-prescription of medication or lack of thorough examination in specific virtual/urgent care settings
• Reports of unprofessional or combative interactions at certain urgent care front desks
• Past legal investigations into physician misconduct at a non-concierge practice in the region