ARCpoint Labs of Lynchburg
Laboratory Services • Lynchburg, VA
Ratings by platform
- ComplaintsBoard for Quest Diagnostics (national/aggregate): 1.3/5 (7 reviews)
- RatingFacts for Questdiagnostics.com (national/aggregate): 3.57/5 (105 reviews)
What patients say
Patients praise
- ARCpoint patients report very high satisfaction with service, including quick check-in/low wait and friendly, professional staff
- ARCpoint reviews commonly mention a clean facility and an efficient blood draw/phlebotomy experience
- Some Quest Diagnostics review sources include mentions of generally smooth check-in/appointments and professional staff (but not uniformly)
Common complaints
- Quest Diagnostics complaint/review sources describe high dissatisfaction, including poor or inadequate complaint resolution and many unresolved complaints (aggregate)
- Some Quest Diagnostics first-hand reviews describe problematic phlebotomy outcomes (e.g., bruising/pain) and billing/communication issues
In patients' words
"“The staff took me right back... they were extremely friendly and professional, and the lab was exceptionally clean.”"
— Birdeye review excerpt for ARCpoint Labs of Lynchburg"“Wonderful experience!... knowledgeable, quick, and great at helping me stay calm during blood draw.”"
— Birdeye review excerpt for ARCpoint Labs of Lynchburg"“Quest Diagnostics has an overall reputation rating of 1.3/5... 492 complaints... 458 (93%) remain unresolved.”"
— ComplaintsBoard aggregate for Quest DiagnosticsMore clinics in Lynchburg
Find doctors practicing Cardiology in Lynchburg, VA
Patients praise: thorough and knowledgeable explanations · active listening and caring demeanor.
Lynchburg Dental Center
Patients praise: Friendly and professional staff · Detailed explanations of dental procedures.
Access HealthCare Multi-Specialty Group
Patients praise: Highly personalized, patient-centered care and attentive listening · Extended appointment times and direct physician access in concierge/DPC models.
Centra Medical Group
Patients praise: Knowledgeable, empathetic, and professional doctors with good bedside manner · Clean and comfortable office environments.
Centra Health
Patients praise: High physician competence and knowledge · Caring, attentive, and excellent bedside manner.
Hospice Care & Home Health Services in Lynchburg VA
Patients praise: compassionate and knowledgeable bedside nursing care · professionalism and kindness of field staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Lynchburg, or filter by state and specialty to compare patient ratings.