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Lufkin – Sayers Street | East Texas Community Health Services logo

Lufkin – Sayers Street | East Texas Community Health Services

Preventive Care & Chronic Disease Management ClinicLufkin, TX

★★★★★4.5/5249 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.5/5 stars (129 reviews)
  • HelpConnectUsa: 4.6/5 (120 reviews)

What patients say

Patients praise

  • praised for friendly and attentive clinical staff/providers
  • providers are noted for taking time to listen to patient concerns
  • ability to secure appointments within a reasonable timeframe

Common complaints

  • reports of unprofessional and rude staff behavior
  • occasional long wait times or scheduling issues
  • complaints regarding physical facility conditions like temperature control

In patients' words

"The staff is great . Dr Nelson is very nice and takes her time and really cares for the patients. All my experience has been good."

Birdeye patient review

"I only gave you 2 Stars because I love Dr. Nelson!!! The staff is RUDE unprofessional and a true detriment to the service as a whole!!!"

Birdeye patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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Lufkin – Sayers Street

★★★★★4.5/5(249 reviews · 2 platforms)

Patients praise: Caring, attentive providers who take time to listen · Ability to get appointments relatively quickly (e.g., same week).

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