Urology Clinic - Texas Tech Physicians
Urology • Lubbock, TX
Ratings by platform
- Birdeye: 4.9/5 (based on 453 reviews) (453)
- Healthgrades: 3.7/5 (26)
- WebMD: 3.5/5 (5)
What patients say
Patients praise
- High praise for individual physicians' professionalism, bedside manner, and thoroughness
- Doctors are often described as knowledgeable, compassionate, and attentive to patient questions
- Many patients report successful outcomes for complex procedures and treatments
- Some staff members are noted as being friendly and courteous
Common complaints
- Concerns regarding administrative and support staff, including communication and professionalism in the clinic setting
- Reports of long wait times for appointments and follow-ups
- Occasional feedback regarding short visit times or feeling rushed during consultations
- Isolated reports of billing or insurance-related frustration
In patients' words
"Dr. Cammack is very professional, has a great bedside manner, explains everything clearly and genuinely cares!"
— Vitals (Dr. James Cammack)"He is greedy and the staff in the clinic don't have experience with insurance company. They did not tell me that the service I want was not covered by the insurance."
— Healthgrades (Dr. Brian Nicholson)"If she hates her job so much, and talking on the phone.. she needs to leave. I was sitting in the lobby and heard every complaint about the phon..."
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