Home - Lubbock Urology
Urology • Lubbock, TX
Ratings by platform
- Birdeye: 3.0/5 (40 reviews) (40)
- Apple Maps: 2.6/5 (8)
- Yelp: 4.5/5 (8 reviews) (8)
What patients say
Patients praise
- Some reviewers report having good experiences or friendly/helpful staff
- Quality of a provider was specifically praised (e.g., Dr. Britton)
Common complaints
- Long wait times and delays past scheduled appointments
- Rude/unprofessional front-desk or staff behavior
- Belittling/insensitive or poor bedside manner by a provider
- Being removed as a patient / issues related to insurance/government coverage
- Unprofessional conduct and potential HIPAA concerns (discussing patients in earshot)
In patients' words
"“Appointment was at 1:30pm finally at 3:00pm… wait for a full HOUR for the Dr.”"
— Birdeye review on Lubbock Urology Clinic"“Dr. Britton was great, but I did notice that the reception staff seems selective about who they treat with respect…”"
— Birdeye review on Lubbock Urology Clinic"“Would not recommend this place. Staff are rude.”"
— Apple Maps review on Lubbock Urology Clinic"“I was just removed as a patient because I rely on government provided insurance…”"
— Yelp review on Lubbock Urology Clinic"“The Dr was insensitive, not friendly, NOT gentle, and irresponsible.”"
— Yelp review on Lubbock Urology Clinic (3)More clinics in Lubbock
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