Internal Medicine Lubbock - Texas Tech Physicians
Internal Medicine • Lubbock, TX
Ratings by platform
- Birdeye: 4.9/5 (618 reviews)
What patients say
Patients praise
- High quality and compassionate care provided by physicians
- Physicians are described as thorough, knowledgeable, and empathetic
- Effective and life-saving medical protocols for specific conditions
Common complaints
- Difficulties with reception and front desk staff, including reports of rude behavior and unhelpfulness
- Long wait times for appointments and while in the clinic
- Challenges with scheduling, including long hold times and difficulty booking appointments
- Issues with referral processes and administrative follow-through
In patients' words
"I have to say the doctor was amazing! He had ideas about whet might be going on with my health and truly seemed to care. However, I was NOT impressed with the reception staff... RUDE! Terrible customer service!"
— LocalityBiz review"Dr. Mittal continues to provide me with excellent care, in a most knowledge and empathetic way. If you want a doctor who truly cares about your health and has the knowledge benefit it She's the BEST!"
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