Covenant Medical Group Internal Medicine - Providence
Internal Medicine • Lubbock, TX
Ratings by platform
- Covenant Medical Group HealthPlus Clinic (Providence website): 4.9 out of 5 stars (193 reviews)
- Covenant Medical Group Urgent Care Center (Birdeye): 3.1 out of 5 stars (432 reviews)
- Yelp (Covenant Health general): (Low general sentiment) (69 reviews)
- Vivian Health (Covenant Medical Center): 3.9 out of 5 stars (36 reviews)
- Rate A Hospital: 0.8 out of 5 stars (5 reviews)
What patients say
Patients praise
- Some physicians described as knowledgeable, warm, and helpful
- Professional and attentive care reported by some patients in urgent care settings
- Effective communication from select doctors and nurses
Common complaints
- Billing and financial disputes
- Reports of staff neglect or slow responsiveness
- Concerns regarding facility cleanliness
- Poor communication from office staff and doctors
- Difficulties with administrative processes
In patients' words
"HE IS AN NEGLECTFUL DOCTOR WITH A SLOW AND LAZY STAFF. SENT MY ELDERLY MOTHER HOME WITH PNEUMONIA."
— Vitals review of an internist at Covenant Medical Group"80k bill from a 28 hr stay caused from medical error... Had to fight to get a monthly payment below $1400 a month. No one will work with you no one will fix their own mistake or billing error."
— Rate A Hospital review of Covenant Medical Center"The Entire staff was so professional and caring they took excellent care of Me within 15 minutes."
— Birdeye review of Covenant Medical Group Urgent CareMore clinics in Lubbock
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