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Grace Clinic Primary Care Center - Covenant Health

Internal MedicineLubbock, TX

★★★★★4.6/5313 reviews across 1 platforms

Ratings by platform

  • Official Covenant Health website: 4.6 out of 5 stars (313 ratings)

What patients say

Patients praise

  • Friendly and professional medical staff
  • Compassionate bedside manner
  • Clean and well-maintained facilities
  • Efficient and convenient walk-in accessibility
  • Comprehensive range of services

Common complaints

  • Difficulty reaching staff by phone
  • Long wait times for scheduled appointments
  • Rude staff interactions
  • Confusion regarding insurance verification processes

In patients' words

"The clinic's staff is commended for their exceptional bedside manner and care for their patients. Patients feel valued and heard, with staff taking the time to listen and address their concerns."

BestProsInTown

"Horrible place you have to kept calling to make an appointment! They never answer there phones when you do call it's like your begging them for your service!"

Solv Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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