Lowell, MA Drug & Alcohol Detox Centers
Substance Use Treatment • Lowell, MA
Ratings by platform
- ProjectKnow / Detox.net: 4.2/5 (4 reviews)
What patients say
Patients praise
- supportive and non-cynical staff experiences reported by some patients
- positive impact on long-term recovery and stabilizing lives
- well-trained staff mentioned in specific women's programs
- effective communication with families during treatment
Common complaints
- complaints regarding incompetent counseling staff
- allegations of poor administrative processes such as incorrect paperwork handling leading to discharge issues
- concerns about facility atmosphere, tension, and lack of social distancing
- high employee turnover and perceived staff dissatisfaction
In patients' words
"First time in methadone treatment clinic and this place has consistently gone above and beyond anything I expected. Everyone has been supportive and none of them cynical."
— Habit Opco Lowell Patient Review"AVOID this place at all costs! Derek the counselor needs to be fired, he’s completely incompetent... he discharged me from the clinic for no reason because he didn’t know how to do the paperwork."
— Habit Opco Lowell Patient Review"strength:ability to house and treat women weakness:not enough counselors and oversight can be useful but need more one on one monitoring"
— Lowell House Sheehan Women's Program Patient ReviewMore clinics in Lowell
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