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Indulgence Wellness & Med Spa

Med Spa/Aesthetics • Lowell, MA

★★★★★4.6/5630 reviews across 2 platforms

Ratings by platform

  • Groupon: 4.6/5 (630+ reviews)
  • Apple Maps: 3.1/5

What patients say

Patients praise

  • Highly satisfied with laser hair removal results
  • Welcoming, informative, and professional staff
  • Relaxing environment for facials and massages
  • Good value for money, especially when using promotions

Common complaints

  • Issues with appointment scheduling and confirmation
  • Complaints regarding laser treatment results, including claims of blistering and skin damage
  • Concerns about technician expertise with certain procedures like tattoo removal

In patients' words

"It’s Amazing! I’ve gotten Amazing results with my laser hair removal with my Brazilian! I referred so many friends and they love their laser results as well. Highly recommend!"

— Birdeye/Google Review

"WARNING! PLEASE DO YOUR RESEARCH! I never imagined I'd be writing a review like this, but I feel a responsibility to share what happened to me at Indulgence Med Spa so that no woman ever goes through..."

— Apple Maps Review

"I’ve been going to Indulgence Aesthetics for about a year for laser hair removal on my face and neck. The results I’ve seen over that period of time have been phenomenal."

— Testimonial on official company website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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