Lowell Community Health Center
Primary Care • Lowell, MA
Ratings by platform
- Yelp: 1.5/5 (27 reviews)
- Facebook: 76% recommend (234 reviews)
What patients say
Patients praise
- Availability of specialized services like LGBTQ health
- Presence of some professional and skilled individual providers
- Language support services for non-English speaking patients
- Use of digital tools like MyChart for convenience
Common complaints
- Poor customer service and rude staff, particularly at the front desk and call center
- Long wait times, both for appointments and during visits
- Difficulty scheduling appointments and reaching departments via phone
- Issues with prescription refills and lack of follow-up communication
- Inaccurate or poor quality documentation of medical records
In patients' words
"LCHC is the worst from the staff to the system and quality of care... The call center hangs up everytine they thing the task is too much no one is willing to help."
— LocalityBiz review"Lowell Community Health Center has absolutely no respect for anything you say to them. They make up stories in their after visit documents and refuse to correct or delete those made up and untrue..."
— MapQuest/Yelp reviewMore clinics in Lowell
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Mill City Medical
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