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[PDF] Mental Health Counseling Mental Health Services in Greater Lowell

Mental Health and Behavioral HealthLowell, MA

★★★★☆4.3/5158 reviews across 3 platforms

Ratings by platform

  • Greater Lowell Psychiatric Associates website: 4.98/5 stars (40 reviews)
  • Birdeye (Northeast Health Services - Lowell): 4.6/5 stars (93 reviews)
  • Rehab.com (Arbour Counseling Services Lowell): 2.36/5 stars (25 reviews)

What patients say

Patients praise

  • Compassionate, attentive, and knowledgeable providers
  • Efficient and kind front desk and administrative staff
  • Effective medication management and positive therapy outcomes
  • Supportive and welcoming environment

Common complaints

  • Disorganization in office administration and billing concerns
  • Perceived lack of expertise or failure to support adolescent patients effectively
  • Concerns regarding medication education and lack of lab work/proper guidance
  • Instances of negative staff/provider interactions

In patients' words

"They failed kids who need help. Kids are there for help but they don’t have ability to help as they should... This place is a joke."

Rehab.com user review of Arbour Counseling Services Lowell

"Rosie was incredibly attentive to me during our appointment. She listened intently and asked thoughtful questions... What meant so much to me was that she had researched my records beforehand..."

Localitybiz user review of Greater Lowell Psychiatric Associates, LLC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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