Women's Health | Norton Healthcare Louisville, Ky.
Women's Health • Louisville, KY
Ratings by platform
- Birdeye (Total Woman, a Part of Norton Women's Care - St. Matthews): 3.7 star rating (82 reviews)
- Norton Healthcare provider directory (example listing: Dr. Catherine R Case, MD): 4.8 out of 5 (41 reviews (177 ratings))
- Birdeye (Norton): 3.9 star rating (57 reviews)
What patients say
Patients praise
- Some patients/patient-reviewers praise individual clinicians and staff
- Norton Women’s Care location has been recognized as “High Performing” for adult maternity care by U.S. News & World Report
Common complaints
- Complaints about billing/insurance and administrative errors
- Reports of long waits or appointment flow issues
- Patient complaints describing dissatisfaction with care, communication, or responsiveness (e.g., not responding, scheduling/order issues)
In patients' words
"“This is my first time going here… and I absolutely love it! … Dr. Schweichler… but … all [the doctors] have been amazing.”"
— Birdeye review (Total Woman, a Part of Norton Women’s Care - St. Matthews)"“Sometimes the wait is long to get in for a scheduled appointment, however, the staff here are phenomenal.”"
— Birdeye review (Total Woman, a Part of Norton Women’s Care - St. Matthews)"“The frustration of dealing with the Billing department… received a bill and it was incorrectly processed… I receive a Collection letter… for their mistakes.”"
— BBB customer reviews (Norton Healthcare)"“Literally holding my wife’s health hostage. … Ignores my chart messages for days, even weeks.”"
— Birdeye review (Norton)"“After literally being a patient of a Norton pediatric practice… we have left and sought out a non-Norton affiliated practice…”"
— BBB customer reviews (Norton Healthcare)More clinics in Louisville
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