Norton Weight Management Services - Louisville
Weight Management • Louisville, KY
Ratings by platform
- ObesityHelp: 4.14/5 (15 reviews)
- BirdEye: 3.8/5 (81 reviews)
- Better Business Bureau (for Norton Healthcare): 1.33/5
- ComplaintsBoard (for Norton Healthcare): 1.6/5 (3 reviews and 4 complaints)
- Norton Healthcare Provider Profile (Dr. Jeff W. Allen): 4.9/5 (38 reviews)
- Norton Healthcare Provider Profile (Dr. Lesley A. Kellie): 5.0/5 (119 reviews)
What patients say
Patients praise
- Attentive and caring nursing staff
- Experienced and professional physicians, particularly in bariatric and weight management specialties
- Effective medical care and positive long-term weight loss results for some patients
- Modern facilities and helpful administrative support staff in specific clinics
Common complaints
- Difficulties with the billing department and insurance processing
- Long hold times and challenges in reaching specific offices by phone
- Concerns regarding access to timely appointments and consistency of care
- Reports of unresolved complaints within the broader healthcare system
In patients' words
"Dr. Jeffrey Allen is the Best Doctor in Louisville Kentucky and his whole staff is Wonderful!!!"
— Norton Healthcare Provider Profile"The frustration of dealing with the Billing department. I received a bill and it was incorrectly processed... Hours of my life wasted on their mistake."
— Better Business Bureau"I have been in many different hospitals and had many different surgeries. Norton's was by far the best hospital I have ever been in. All of the nurses who cared for me were fantastic!"
— ObesityHelpMore clinics in Louisville
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