American Sleep Medicine Louisville, Ky - Sleep Testing Center
Sleep Medicine • Louisville, KY
Ratings by platform
- Yelp: 2.4 out of 5 stars (9 reviews (on Yelp))
What patients say
Patients praise
- Professional and friendly staff in many patient experiences
- Comfortable, quiet, and clean facilities compared to hospitals
- Convenient and flexible scheduling options
- Effective diagnosis and treatment of sleep disorders for many long-term patients
Common complaints
- Concerns regarding billing practices and unexpected charges
- Negative feedback about customer service and communication issues
- Allegations of poor bedside manner from some clinical staff
- Reports of being treated like a "CPAP mill" rather than receiving personalized care
In patients' words
"Dr. A is THE WORST... They are a CPAP mill and every aspect of my interaction with them was, at best, substandard."
— Yelp User Review"I absolutely love Dr. A and the whole staff. They are always in time for appointments and very friendly. I wouldn't go to another sleep study organization for any treatments."
— Loc8NearMe User Review"Unbeknownst to me, she scheduled me for a baseline sleep study. Not only did that mean I needed to have TWO sleep studies, it also meant they could charge me for two studies."
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