Louisville Lung Care | Pulmonary & Sleep Medicine
Pulmonology • Louisville, KY
Ratings by platform
- WebMD: 4.0/5.0 (for Dr. Al-Nabhan) (23 reviews)
- Vitals: 3.7/5.0 (for Dr. Abraham)
What patients say
Patients praise
- some patients find the doctors themselves to be knowledgeable and skilled
- some reports of informative and concerned staff members
Common complaints
- rude, condescending, or dismissive office staff
- poor communication between staff and patients/providers
- long wait times for critical test results (e.g., biopsy)
- perceived lack of compassion or empathy from support staff
- racial profiling allegations
In patients' words
"Susan A. is one of the most rude 'professionals' I have ever had the misfortune of dealing with. Her responses are snarky, condescending, and definitely unappreciated."
— LocalityBiz user review"There is a serious communication issue between staff that answer phones & the providers... most importantly, the wait they put us thru trying to find out if biopsy is cancer is inhumane & they do not even act like they care or emphasize."
— LocalityBiz user review"Dismissive and patronizing staff. The Dr. Almasalkhi thought I was on Delura despite me telling him twice if not three times that I take symbicort."
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