OBGYN Louisville, Ky. | Norton Healthcare
Obstetrics and Gynecology (OB-GYN) • Louisville, KY
Ratings by platform
- Norton Healthcare Provider Website (Dr. Nicholas A. Ryan): 4.9/5 (82 ratings, 29 reviews)
- Norton Healthcare Provider Website (Dr. Lindsay M. Shafer): 4.9/5 (72 ratings, 21 reviews)
- Norton Healthcare Provider Website (Dr. Mary S. O'Brien): 5.0/5 (58 ratings, 23 reviews)
- Norton Healthcare Provider Website (Dr. Kristina W. McCormick): 4.7/5 (69 ratings, 22 reviews)
- Norton Healthcare Provider Website (Dr. Amy E. B. Farrell): 5.0/5 (110 ratings, 39 reviews)
- Norton Healthcare Provider Website (Dr. Kathryn R. Bradley): 4.9/5 (111 ratings, 33 reviews)
- Norton Healthcare Provider Website (Dr. Heather L. Wilson): 4.9/5 ((High rating))
- Birdeye (Norton Hospital): 3.2/5 (913 reviews)
What patients say
Patients praise
- Highly rated individual providers with strong bedside manner
- Doctors described as attentive, thorough, and active listeners
- Patients feel comfortable, respected, and heard during appointments
- Clear communication and informative explanations regarding treatment plans
- Efficient in-office experiences for many patients
Common complaints
- Billing and insurance processing errors
- Long wait times to reach staff or schedule appointments
- Difficulty communicating directly with doctor offices
- Perceived lack of administrative responsiveness or care coordination
- Reports of dismissive or unprofessional behavior in some instances
In patients' words
"Dr. Ryan is always very thorough, patient, kind, understanding, sensitive, and clear in his communication and laying out a plan."
— Norton Healthcare Patient Review (Dr. Nicholas A. Ryan)"Dr. O'Brien never makes me feel rushed... I truly feel listened to."
— Norton Healthcare Patient Review (Dr. Mary S. O'Brien)"Any ‘care’ we’ve received from Norton has been met with nothing but insurance and billing errors, multiple appointments with little actual information or care, and absolutely dismal experiences trying to schedule."
— BBB Customer Review"I couldn't ask for a better GYN than Dr. Farrell. I trust her."
— Norton Healthcare Patient Review (Dr. Amy E. B. Farrell)More clinics in Louisville
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