Louisville Gastroenterology Associates
Gastroenterology • Louisville, KY
Ratings by platform
- WebMD: 4.5/5 (22 ratings (Dr. Goldstein))
- Healthgrades: 4.4/5 (19 ratings (Dr. Brown))
- WebMD: 4.0/5 (3 ratings (Lisa Wooten, APRN))
What patients say
Patients praise
- Knowledgeable and friendly medical practitioners
- Thorough and clear explanations of procedures and treatments
- Professional bedside manner from specific doctors and providers
- Efficient and kind service reported by long-term patients
Common complaints
- Rudeness and lack of care from office staff
- Difficulties with scheduling appointments and rescheduling without notice
- Communication issues, including non-returned calls and difficulty navigating phone systems
- Lack of clear diagnosis or follow-up from some providers
- Billing disputes and dissatisfaction with insurance-related costs
In patients' words
"This office is the worst GI Practice ever. The staff don't care. They rude and condescending. The they schedule me with the NP instead of my dr , when I ask..."
— Yelp"For 3 years I've had bad experiences with Louisville Gastroenterology Associates, and today was the last straw. ... In the last 3 years they have not been able to tell me what is wrong - no actual diagnosis. I'm sure there are good doctors here, but the experience is awful - go somewhere else if you can."
— Healthgrades"I hadn't been to the GI in quite awhile but he was very friendly and took his time with me and answered all of my questions. Offered follow up appointments as needed as well as some testing to make sure I was all set."
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