Norton Cancer Institute - Louisville
Cancer Care (Oncology) • Louisville, KY
Ratings by platform
- Yahoo Local: 5/5 (Yahoo Local aggregate) (24 star ratings)
- ComplaintsBoard: 1.6/5 (Norton Healthcare overall) (3 reviews and 4 complaints)
What patients say
Patients praise
- Friendly and helpful staff including valet and nursing teams
- Compassionate and knowledgeable physicians
- Comforting and welcoming environment for difficult treatments
Common complaints
- Lack of communication from staff and doctors
- Long wait times for treatment
- Unexpected billing or charging issues
- Negative experiences with administrative or support staff
In patients' words
"Take to long for treatment. Not responding with doctors Not. Doctors not responding with staff. Changing Patient's appointment without let them know ."
— LocalityBiz review"I wanted to share how much this place means to me in helping along my journey. Every time I have an appointment, I'm treated with kindness and respect. The doctors and nurses go out of their way..."
— Yahoo Local review"I found them to be very helpful, personally. All of my doctors were helpful and. Lack of communication was one issue that we had, especially at ..."
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