Charles and Mimi Osborn Cancer Center | Louisville, KY
Cancer Care (Oncology) • Louisville, KY
Ratings by platform
- Chamber of Commerce (Business Directory): 4.4 out of 5 stars (9 reviewers)
What patients say
Patients praise
- Highly knowledgeable and professional medical staff
- Compassionate and supportive care teams
- Thorough explanation of conditions, procedures, and treatment plans
- Effective patient support resources and navigation services
- Helpful and friendly front-office and support staff
Common complaints
- Staff may sometimes exhibit overly cheerful behavior (singing, laughing loudly) that can feel inappropriate to patients dealing with sensitive or life-altering news.
In patients' words
"The staff in the front office play their music loud, sing along with the radio, laugh and joke at a very loud level. I’m not an old woman or anyone who doesn’t want a positive environment when you visit an office. However, many of us dealing with devastating news and facing a life long struggle don’t want to listen to the happiness of an office when we are facing death."
— Birdeye review of a local cancer institute facility"The Dr and his whole team from the time we checked in until the time we left were absolutely amazing We got treated with great respect and had many unanswered questions about my condition answered."
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