Mercy Health — Lorain Hospital Physical Medicine and Rehabilitation
Physical Medicine and Rehabilitation • Lorain, OH
Ratings by platform
- Healthgrades (Dr. Heather Scullin, PM&R): 4.6/5 stars (based on 48 reviews) (48)
- Vitals (Dr. Heather Scullin, PM&R): 3.4/5 stars (based on 31 ratings) (31)
- Healthgrades (Hospital-wide): 55% (Patient Experience Rating) (N/A)
- Rehab.com (Hospital-wide): 2.89/5 (341)
What patients say
Patients praise
- Some providers are praised for being caring, compassionate, and professional
- Positive experiences cited for specific departments like women's health and surgery teams
- Some patients report an exceptional experience in the emergency department
Common complaints
- Reports of patient neglect and poor communication regarding care plans
- Complaints regarding discharge procedures and lack of follow-up coordination
- Dissatisfaction with responsiveness of staff and wait times
- Specific concerns regarding professionalism and bedside manner in some departments
In patients' words
"Dr. Scullin is the most caring and compassionate physician I've ever had."
— Healthgrades review for Dr. Heather Scullin"Dr. Scullin did not consult cardiology after we requested a consult... she ignored our instability that we pointed out to them. She is a poor excuse for a healthcare professional."
— Vitals review for Dr. Heather Scullin"From the moment I arrived at Mercy Health Lorain, I was treated with kindness, professionalism, and genuine compassion."
— Rehab.com review for Mercy Regional Medical CenterMore clinics in Lorain
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