Lake Pointe Health Center - CommuniCare
Physical Medicine and Rehabilitation • Lorain, OH
Ratings by platform
- Seniors.fyi: 3.6 out of 5 stars (63 reviews)
- Google Ratings (via Nursa): 3.7 out of 5 stars (59 reviews)
- Medicare.gov / CMS Quality Ratings: 5 out of 5 stars (Overall) (N/A (CMS Rating))
What patients say
Patients praise
- Effective rehabilitative therapy services
- Some staff members described as compassionate and kind
- High CMS overall star rating (5 stars)
Common complaints
- Chronic understaffing and delayed response times to call lights
- Issues with medication administration and documentation
- Concerns regarding cleanliness, sanitation, and odor control
- Reports of neglect and insufficient assistance with activities of daily living
- Inconsistencies in quality of care across shifts
In patients' words
"Staff is so good to us... Service and kindness. Food was good. Kindness of the nurses was outstanding."
— CommuniCare Health Website Reviews"A large cluster of reviews flag serious shortcomings that cannot be ignored: chronic understaffing, delayed medication administration, and gaps in routine care."
— Seniors.fyiMore clinics in Lorain
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