Mercy Health — Lorain Gastroenterology
Gastroenterology • Lorain, OH
Ratings by platform
- Mercy Health (Dr. Abdul T. Razack): 4.7 out of 5 (169 total ratings) (14 reviews)
- Mercy Health (Dr. Hicham Khallafi): 4.9 out of 5 (144 total ratings) (20 reviews)
- Mercy Health (Jennifer A. Mize, APRN-CNP): 4.9 out of 5 (123 total ratings) (13 reviews,)
- Vitals (Dr. Abdul T. Razack): 4.1 out of 5 (10 reviews)
What patients say
Patients praise
- knowledgeable and professional physicians
- compassionate and caring patient interactions
- thorough explanations of symptoms and conditions
- staff friendliness in many instances
Common complaints
- long wait times for appointments and procedures
- concerns regarding billing and office administrative practices
- dissatisfaction with provider scheduling policies
- reports of feeling dismissed or disrespected by some staff
In patients' words
"Dr Khalliffi explained all my questions in a way I could understand. He listened to my symptoms with answers. His staff were all very friendly and considerate."
— LocalityBiz Review"Was referred to dr Jain, but was scheduled with razack. After that visit I was NOT comfortable with the care I received and a year later went to see dr Jain ... and they refused to schedule me. I am not allowed to see another provider in the office there once I’ve already seen one."
— LocalityBiz Review"His business practices leave something to be corrected. ... His office would NOT refund the post-op $45 fee they charged me."
— Vitals ReviewMore clinics in Lorain
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