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Gastroenterology • Lorain, OH
Ratings by platform
- Birdeye: 4.0 out of 5 stars (283 reviews (Gastro Health, Cincinnati/Ohio GI))
- Birdeye: 4.8 out of 5 stars (264 reviews (Gastro Health - Blue Ash))
- Healthgrades: 5.0 out of 5 stars (20 reviews (Dr. Hicham Khallafi, Lorain))
- RateMDs: 4.9 out of 5 stars (8 reviews (Dr. Hicham Khallafi, Lorain))
What patients say
Patients praise
- Doctors are praised for being knowledgeable, thorough, and professional
- Patients appreciate compassionate and attentive care during appointments
- Some clinics are noted for efficiency and helpful office staff in specific interactions
Common complaints
- Difficulties with scheduling appointments and long wait times
- Issues with billing department and financial policies
- Communication problems with office/call center staff
- Specific patient dissatisfaction with provider bedside manner and clinical outcomes
In patients' words
"The doctors are great, the office staff is a disaster. They schedule appointments and then reroute you to wherever they want. Incompetent's at its best."
— Birdeye review for Gastro Health (Cincinnati)"Unfortunately, the billing department is completely separate from the kind office staff and dealing with the billing department has been an absolute nightmare."
— Birdeye review for Gastro Health (Blue Ash)"Was referred to dr Jain, but was scheduled with razack. After that visit I was NOT comfortable with the care I received... Isn’t it MY choice to see a provider?! This is insane!"
— LocalityBiz review for Mercy Health - Lorain GastroenterologyMore clinics in Lorain
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