Cleveland Clinic in Lorain County
Critical Care Medicine • Lorain, OH
Ratings by platform
- Solv Health (Express Care): 3.5 out of 5 stars (based on 2 reviews) (2)
- Yelp (Express Care): 3.0 out of 5 stars (6)
- BestProsInTown (Amherst Family Health Center): Not specified (35)
What patients say
Patients praise
- Convenient hours and accessibility for busy schedules
- Friendly and knowledgeable nursing and support staff in some departments
- Quick and efficient service for specific procedures like blood tests
- Helpful and supportive care providers who listen to patient concerns
Common complaints
- Difficulty reaching local staff by phone due to corporate switchboards
- Perceived lack of diagnostic testing or overly conservative treatment in urgent/express care settings
- Long wait times for both appointments and in-facility, including between staff check-ins and physician visits
- Concerns about impersonal or rushed service compared to previous experiences or other locations
In patients' words
"We have used this express care several times and always get in right away! Always seems that we need it on weekends when other places are closed. The PA was very knowledgeable and patiently listened to all our questions."
— Solv Health patient review"No Testing, blood work or cultures to guess at this diagnosis... Don't waste your time and money visiting this express clinic."
— Patient review for Family Health & Surgery Center Lorain"You can’t get local humans on the phone to answer simple questions but are instead patched through to some corporate switchboard... Deeply impersonal. Deeply problematic."
— Patient review for Family Health & Surgery Center LorainMore clinics in Lorain
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