Mercy Health — Heart and Vascular Institute, Lorain
Cardiology • Lorain, OH
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient satisfaction) (498 completed surveys)
- Aggregate review platforms (Vivian Health, Rehab.com): Approximately 2.8 to 2.9 out of 5 stars (Combined across multiple aggregate platforms (e.g., 5-341 reviews))
What patients say
Patients praise
- Physicians and medical specialists praised for being caring, thorough, and professional
- Positive experiences noted with nursing staff in specific departments like ICU and Women's Health
- Efficient and knowledgeable care from some specific medical providers
- Good bedside manner reported by patients in surgical and testing environments
Common complaints
- Inconsistent staff responsiveness and help accessibility
- Below-average cleanliness ratings compared to national standards
- Mixed reports on surgical outcomes and procedural decision-making
- Occasional complaints regarding administrative coordination and communication
- Instances of patient dissatisfaction with ER or specific department care quality
In patients' words
"Very friendly the receptionist the nurses the doctor is awesome. I have no complaints A+."
— LocalityBiz (Pearlene Bush)"I have been going here for the past few years for my mammograms. Recently I had to have an ultrasound and biopsy done. ... Not only with their knowledge and professionalism, but their bed side manner is phenomenal."
— Rehab.com"Poor diagnosis, no supplies, no home nursing, no one knows if they are coming or going."
— YelpMore clinics in Lorain
Heart and Vascular Services at UH Elyria Medical Center
Patients praise: Access to advanced cardiac technology and procedures locally · Convenience of care close to home versus traveling to major centers.
Associates in Dermatology: Dermatologist Westlake - Lorain, OH
Patients praise: praise for knowledgeable and thorough physicians, including Dr. Engstrom and Dr. Hazen · patients appreciate the compassionate and attentive care provided by medical staff.
Podiatrist on Avon, Elyria, & Lorain, OH
Patients praise: High patient satisfaction with the medical care and expertise provided by doctors · Providers described as kind, caring, and thorough.
Family Medicine in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: physicians are described as attentive, knowledgeable, and caring listeners · patients feel comfortable and valued as individuals.
Dermatology in Lorain, OH - ProviderMatch - Find a Provider
Patients praise: Knowledgeable and skilled providers · Professional, warm, and caring demeanor of clinicians.
Manaf Zaizafoun, MD | Lorain, OH | Internal Medicine - Mercy Health
Patients praise: Excellent listener who takes time to answer questions · Highly knowledgeable and informative.
Comparing your options?
Browse other Cardiology clinics, or filter by state and specialty to compare patient ratings.