Heart and Vascular Services at UH Elyria Medical Center
Cardiology • Lorain, OH
Ratings by platform
- CMS HCAHPS Survey (Momentary): 3 out of 5 stars (overall hospital rating) (1,227 patients)
- US News Health: 4 out of 5 stars (for cardiologists) (14 reviews)
- Leapfrog Group (Outpatient Surgery): 82% (willingness to recommend) (OAS CAHPS survey respondents)
What patients say
Patients praise
- Access to advanced cardiac technology and procedures locally
- Convenience of care close to home versus traveling to major centers
- Positive outcomes for specialized heart procedures like TAVR
- Professional and compassionate care in specific specialized departments like the ICU and cardiac cath lab
Common complaints
- Unprofessionalism or lack of urgency in the emergency department
- Reports of poor communication and customer service experiences
- Concerns regarding billing practices and costs
- Isolated complaints about patient privacy and dignity
In patients' words
"The experience was really easy and I’m pleased with my results... it looked really nice."
— Patient quoted in Morning Journal"This is easily one of the worst Hospitals I've ever encountered... in terms of the Employees sense of Urgency and Caring."
— Yelp/Localitybiz ReviewMore clinics in Lorain
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