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Pulmonology - Diagnostic Clinic of Longview

PulmonologyLongview, TX

★★★★★4.8/51,695 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.8/5 stars (1,692 reviews (across platforms))
  • Facebook: 84% recommend (70 reviews)
  • WebMD (for specific pulmonologist Dr. Jeffrey Shea): 4.0/5 stars (3 ratings, 1 review)

What patients say

Patients praise

  • Attentive, caring, and professional medical staff and physicians
  • Doctors who take time to listen and provide thorough explanations
  • Positive experiences with specific, well-regarded practitioners within the clinic group

Common complaints

  • Administrative issues including poor communication, scheduling difficulties, and last-minute appointment cancellations
  • Concerns regarding the focus on financial aspects over patient-centered care
  • Negative experiences with office staff and management responsiveness

In patients' words

"He is very good at going over everything and explaining everything. His assistant Christy is great also. I am very happy with the care that they give."

WebMD patient review for Dr. Jeffrey Shea

"Dr. Hart is a very caring doctor. He takes the time with you that a lot of doctors won't. He doesn't act like he's in a hurry to get to the next patient. He seems to be very knowledgeable and treats you like you matter."

Birdeye/Google review for Diagnostic Clinic of Longview

"I was apprently refered to this clinic which I had to drive almost an hour to attend only to find out I was given wrong information... Diagnostic Clinic Of Longview did not call to remind of a schedule or even speak with me to let me know ANYTHING."

Birdeye/Google review for Diagnostic Clinic of Longview

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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