CHRISTUS Trinity Clinic | Primary Care in Longview, TX
Primary Care • Longview, TX
Ratings by platform
- CHRISTUS Health (Provider: Christina Croley): 4.8/5 (based on 34 reviews) (34 reviews)
- CHRISTUS Health (Provider: Sarah Low): 4.9/5 (based on 212 reviews) (212 reviews)
What patients say
Patients praise
- Many patients report high satisfaction with the quality of care provided by individual doctors and nurse practitioners
- Providers are frequently described as thorough, caring, and good listeners
- Staff members are sometimes noted as kind and professional outside of front-desk interactions
Common complaints
- Difficulties reaching staff by phone and scheduling appointments
- Concerns regarding billing practices and high costs associated with being a hospital-affiliated clinic
- Dissatisfaction with front office professionalism and communication
- Issues with insurance coverage, billing codes, and unexpected out-of-pocket expenses
In patients' words
"I love the doctors here but the office staff needs a total overhaul. Everytime I call for an appointment I end up with a busy signal or answering machine during office hours."
— Patient review on third-party site"She always listens & never makes me feel rushed like cattle. I feel like I'm her only patient."
— Patient review on CHRISTUS Health provider pageMore clinics in Longview
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