CHRISTUS Trinity Clinic
Primary Care • Longview, TX
What patients say
Patients praise
- Many patients report high satisfaction with the quality of care provided by individual doctors and nurse practitioners
- Providers are frequently described as thorough, caring, and good listeners
- Staff members are sometimes noted as kind and professional outside of front-desk interactions
Common complaints
- Difficulties reaching staff by phone and scheduling appointments
- Concerns regarding billing practices and high costs associated with being a hospital-affiliated clinic
- Dissatisfaction with front office professionalism and communication
- Issues with insurance coverage, billing codes, and unexpected out-of-pocket expenses
In patients' words
"I love the doctors here but the office staff needs a total overhaul. Everytime I call for an appointment I end up with a busy signal or answering machine during office hours."
— Patient review on third-party site"She always listens & never makes me feel rushed like cattle. I feel like I'm her only patient."
— Patient review on CHRISTUS Health provider pageMore clinics in Longview
Diagnostic Clinic of Longview
Patients praise: knowledgeable and caring healthcare providers · thorough and patient-centered medical consultations.
Texas Primary Care Associates
Patients praise: friendly and personable staff who listen to patients · efficient and timely care in urgent care settings.
CHRISTUS Trinity Clinic
Patients praise: High patient ratings for individual specialists in pulmonology and rheumatology · Providers described as knowledgeable, thorough, and professional.
CHRISTUS Trinity Clinic
Patients praise: Providers are highly rated for courtesy, respect, listening, and clear communication · Staff is frequently described as amazing, friendly, and welcoming.
CHRISTUS Trinity Clinic
Patients praise: Providers are described as knowledgeable, caring, and professional · Patients frequently report feeling heard and not rushed during examinations.
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