Kirkpatrick Family Care
Primary Care • Longview, WA
Ratings by platform
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What patients say
Patients praise
- Some patients find the doctors, particularly Dr. Richard Kirkpatrick, to be knowledgeable, thorough, and good listeners
- Appreciation for in-house services like x-rays, labs, and ultrasounds
- Some office staff described as kind and helpful by select patients
Common complaints
- Reports of rude, unprofessional, or condescending behavior from office and billing staff
- Difficulties with scheduling, unresponsive phone lines, and lack of follow-up
- Concerns regarding billing processes and insurance handling
- Media coverage of patient difficulties accessing specific medications in 2024
- Instances of perceived lack of thorough medical support for chronic conditions
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